Responsibilities:
- Troubleshoot and resolve issues in a timely manner
- Assist with migrations to cloud platforms
- Support cloud servers and environments with installation, configuration, patching, network and VLAN configuration, backups, system monitoring and alerts.
- Management of NAS storage equipment related to cloud environments
- Required skills and experience in one or several of the following areas:
- Demonstrated experience with VMware products
- Storage Technologies experience (NetApp, EMC, Hitachi, etc.
- Hyper V Experience
- VDI technologies skills like Citrix, Vmware View
- Drupal, Aqua, Amazon, Office 365, Azure, Oracle, VMWare Air cloud technologies
- Linux or network administrator skills a plus
- NAS experience with previous role supporting NetApp filers
- Knowledge of vMotion and Physical to Virtual (P2V) tools such as Acronis, Vizioncore
- Knowledge of networking including setup up and troubleshooting VLAN’s and trunking
- Ideal candidates will have at least 5+ years of experience supporting an enterprise scale Citrix infrastructure.
- Experience with Citrix XenApp/XenDesktop 7x (Citrix Virtual Apps and Desktops)
- Knowledge and understanding of Citrix Provisioning Services.
- Knowledge and understanding of Citrix Machine Creation Services
- Knowledge and understanding of Citrix Storefront.
- Knowledge and understanding of Citrix Profile Management and other profile mgt solutions.
- Ideal to have knowledge of Citrix application gateway on Netscaler.
- Good communication and interpersonal skills.
- Project Management and Documentation skills.
- Service oriented, positive, committed and enthusiastic team player.
- Provide off hours service and support for emergencies.
- File and Print Server Support
- WSUS Support (Windows Update Server)
- Trend Micro Antivirus Support
- O365 Support
- VMWare Support
- DR Support
- Service Desk